A GUIDE FOR MANAGERS AND PROFESSIONALS

PART 1 - TECHNOLOGIES AND THEIR IMPACTS ON FINANCIAL ECOSYSTEM
1.1 THE TECHNOLOGICAL LANDSCAPE 
1.2 CONNECTIVITY - 5G AND 6G NETWORKS
1.3 INTERNET OF THINGHS  
1.4 ARTIFICIAL INTELLIGENCE 
1.5 BIG DATA 
1.6 BUSINESS ANALYTICS 
1.7 QUANTUM COMPUTING 
1.8 ROBOT PROCESS AUTOMATION (RPA)
1.9 BLOCKCHAIN AND DISTRIBUTED LEDGER TECHNOLOGIES (DLT) 
1.10 CLOUD COMPUTING 
PART II - SOCIETY AND ORGANIZATION 
2.1 THE FOUR DRIVERS OF SOCIAL AND ORGANIZATIONAL CHANGE 
2.2 THE NEW ORGANIZATION OF WORK 
2.3 DEMOGRAPHY CHANGES
2.4 DIGITAL COMPETENCIES
2.5 METAVERSE 
PART III - A LOOK TO THE FUTURE
3.1 FINTECH AND OTHER “-TECHs”
3.2 THE GLOBAL ALTERNATIVE FINANCE MARKET 
3.3 THE FUTURE
REFERENCES 
GLOSSARY 
ANNEX - FIVE QUESTIONS TO CHATGPT

The world is currently undergoing a significant transformation due to the widespread adoption of new technologies. This book explores this transformation and categorizes it into three categories: organizational, financial, and technological. It examines the impact of these changes on the financial services industry, considering both the demand and supply sides. It is a comprehensive guide for professionals and leaders navigating this ever-changing landscape. It offers a complete overview of all aspects of these transformations and serves as a compass for leaders navigating the challenges and opportunities presented by emerging technologies. The book's focus is on the end of the 2020s, by which time new technologies, business models, and work arrangements are expected to be fully established and widespread. The financial world will also transform profoundly, embracing a hybrid approach that coexists with traditional assets. Digital finance will become the driving force, leveraging blockchain technology to enable instant transactions in securities and currencies. The metaverse will emerge as a central hub for the exchange of digital goods and services, powered by the vast data processing capabilities of quantum computers and 6/7G communication networks. Personal data will become a valuable commodity, exchanged for goods, services, and penalties in the metaverse. The physical and digital worlds will intertwine seamlessly, with humans interacting through their digital avatars in the workplace and social settings.

Dario Russo is a strategic consultant who helps companies and public institutions with financial and digital innovation. He collaborates with international consultancy firms and several Italian universities. Between 1988 and 2023, he worked at the Bank of Italy and held several roles with increasing responsibility. He started in the IT department and later worked in the financial sector until he was appointed Central Director, Head of the Transactions and Payments Settlement Service. He has held numerous national and international positions. He is the author of several publications and articles on IT, organization, and skills management. He is a member of the International Institute of Informatics and Systemics and the American Economic Association.